Nurqeli™ specializes in fashion bracelets, including chain styles, beaded designs, crystal-accented bracelets, and other contemporary jewelry accessories.

Materials differ by product. A gold-tone or silver-tone finish does not automatically mean an item is made from solid precious metal. Please refer to the specific product description for verified material details.

Review the measurements and any adjustable length information shown on the product page. If you need help confirming a fit, contact our support team before ordering.

Keep your jewelry away from prolonged moisture, perfume, lotions, cleaning agents, and harsh chemicals. Store it separately in a dry place and clean gently with a soft cloth. Follow any additional product-specific care instructions.

We aim to display products accurately. Minor differences in color, texture, bead pattern, or appearance can occur due to lighting, screen settings, or individual material characteristics.

Choose your preferred bracelet, select the available options, add it to your cart, and complete checkout using a supported payment method.

Available payment methods are displayed during checkout. Their availability may vary by country, device, and payment provider.

Contact service@nurqeli.com as soon as possible. We will try to accommodate requests before fulfillment begins, but changes cannot be guaranteed once an order is being processed or dispatched.

After a successful order, a confirmation will normally be sent to the email address provided during checkout.

Shipping availability depends on the destination and the options displayed during checkout. Not every country or region may be supported.

Processing and carrier transit times depend on the shipping destination, availability, and the selected shipping service. Please review our Shipping Policy and any delivery estimate presented at checkout.

For tracked services, tracking information will normally be shared once the package has been dispatched and carrier tracking is available.

Allow time for carrier scans to appear. If the delay continues, contact us with your order number so we can review the shipment.

Check the delivery location and available carrier information, then contact us if you cannot locate your order. We will review the circumstances and applicable delivery records.

Eligible items may be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.

Email service@nurqeli.com with your order number, the item involved, your reason for return, and any relevant photographs. Please obtain return instructions before shipping anything.

Contact us promptly, preferably within 7 calendar days of delivery, with relevant photographs and your order number. We will review the issue and arrange an appropriate remedy where applicable.

For preference-based returns, return shipping is generally the customer's responsibility. For confirmed mistakes or defects attributable to us, we will provide a suitable solution without requiring you to bear additional costs caused by that error.

After an eligible return is received, inspected, and approved, we aim to initiate the refund within 5–10 business days. Financial institutions may need additional time to post funds.

Do not send returns to the registered business address without authorization. Our support team will provide the designated return address after approving your request.